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Rising energy demand, inflation, grid investment, extreme weather and volatile fuel costs are increasing the cost of electricity faster than many households can keep up, and there are no easy fixes, experts say.

Mitigating the problem would require threading a needle of policy alternatives, but even with the right policies, it will take time to reduce customer energy burdens. The U.S. Energy Information Administration puts the national average residential price per kilowatt hour in 2026 at 18 cents, up approximately 37% from 2020.

“I don’t see hidden costs that can be suddenly squeezed out of the system,” said Ray Gifford, managing partner of Wilkinson Barker Knauer’s Denver office and former chair of the Colorado Public Utilities Commission. “You are talking about an industry where most of the costs are fixed, and the assets are long-lived.”

Energy affordability has recently become politically salient, but for many low-income people, “the energy affordability crisis is not new,” said Joe Daniel, a principal on the Rocky Mountain Institute’s carbon free electricity team.

In 2017, 25% of all U.S. households — more than 30 million — faced a high energy burden, defined as spending more than 6% of income on energy bills, according to a report from the American Council for an Energy-Efficient Economy. For the poorest, it can be much higher. Households making less than 30% of area median income paid about 11% of their income for electricity alone, according to data from the Department of Energy covering the years 2018 to 2022. 

A chart showing energy burden

The Department of Energy’s Low-Income Energy Affordability Data Tool shows households’ energy burden in the lower 48 states and Washington, D.C. The data is based on the American Community Survey 5-year Estimates for 2018-2022.

Retrieved from Department of Energy.

 

“What is new is that because electricity prices have outpaced inflation, and, more importantly, dramatically outpaced wages, moderate- and middle-income families are starting to feel the squeeze,” Daniel said.

Between December 2023 and June 2025, household energy arrearages rose by about 31%, according to the National Energy Assistance Directors Association. Forced disconnections for nonpayment are also rising, from 3 million in 2023 to 3.5 million in 2024 and potentially 4 million in 2025, it said.

The increases in electricity prices have not been felt evenly across the country, and the reasons for their rise also vary by region. Still, residential rates have risen faster than those for commercial and industrial customers, and the prices charged by investor-owned utilities are higher and have risen faster than those charged by public power utilities, raising pressure on regulators and elected officials to try to rein in costs.

At least six states introduced legislation last year to limit utilities’ return on equity. California’s Public Utilities Commission recently lowered utilities’ ROE in that state by 0.3 percentage points. And newly elected New Jersey Governor Mikie Sherrill used her first day in office to issue executive orders seeking to freeze electricity cost increases and direct regulators to “modernize” the electric utility business model by making profits “less dependent on capital spending.”

Investors are spooked. Jefferies reported “considerable inbound concern from investors of all types” in January, ahead of Sherrill’s inauguration, related to the anticipated freeze.

But some consumer advocates question whether actions taken now will be too little, too late.

“They’re freezing rates at the highest they’ve ever been,” said Mark Wolfe, executive director of the National Energy Assistance Directors Association.

Low-income customers are “continually falling behind,” and utilities “spend considerable resources trying to collect,” he said. “I don’t think it works, especially as electricity gets more and more expensive, going up faster than incomes.”



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